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Smart CRM & Lead Management for Small Businesses in Swansea
Tired of missed calls and scattered leads? Get organised and grow with tools that work when you don’t.
Missed call text-back to recover lost leads
Smart automations to save time on follow-ups
Custom forms and landing pages for lead capture
Built-in calendar and booking system
Mobile app for on-the-go lead management
Works with your existing tools
CRM and Lead Management Swansea
The Smarter Website Company builds simple tools for small businesses in Swansea to capture and manage leads.
We use AI to respond when you can't, keep track of who’s been in touch, and help you stay organised. You’ll spend less time chasing and more time closing.
Our CRM and lead tools are simple and smart. They capture leads, respond when you can't, and help you stay on top of things without needing a full-time admin.
If you're in Swansea and tired of missing calls or chasing messages, we can help. This is about giving you time back, without losing touch with potential customers.
HOW CAN WE HELP?
If you're a small business in Swansea, you probably already know how easy it is to lose track of leads.
Calls come in while you’re out. Messages pile up. You make mental notes you forget by the next day.
We help with that.
Our CRM system keeps everything in one place. We use AI to text back missed calls. We make sure people can book in with you anytime, without needing to chase.
You don’t need to be perfect. You just need a system that helps you follow up.
WHY US
You’re busy. And your customers don’t want to wait.
That’s why we focus on tools that do the basics really well.
We’re not giving you another platform to learn. We're giving you peace of mind when you’re away from your phone.
So if you miss a call, we’ve got it.
If someone wants to book at 10pm, that’s covered.
If you want to see all your leads in one place without stress, that’s what we’re here for.
Simple tools. Local focus. No fluff.
Frequently Asked Questions
What’s CRM & Lead Management, and how does it help?
It’s a way to keep track of who’s interested in your business, follow up properly, and avoid losing leads in the chaos. Ours is built for small businesses that just need something that works.
How does your system handle leads?
We collect leads from your site, social media, forms—wherever they come in. Then we organise them. You can reply, assign tasks, or automate follow-ups.
Can I automate things?
Yes. You can set up automatic replies, reminders, and booking links. No need to be glued to your phone.
Can I connect it with other tools?
Yes. It links with email tools, calendars, and other platforms. Then again you may not need other tools. Our CRM is pretty comprehensive!
Can I schedule appointments directly through my website?
Yes, we include a built-in booking system with our Pro plans and above, allowing customers to schedule appointments 24/7. This feature helps you manage your time effectively and guarantees you never miss a lead.
How do I know if this is right for me?
If you’re getting leads but losing track of them—or you just want a better way to manage your time—it probably is. We’ll have a quick chat and se
Lead management that actually works for Swansea businesses
If you've ever missed a call and thought "I’ll ring back later" but never did, this is for you.
We use AI to send a quick text when you're not free. We log the call. The lead doesn’t disappear.
It’s not high-tech for the sake of it. It’s just something that helps.
You stay on top of things, without needing to be constantly online.
Organise customer chats before they vanish
People expect fast replies now. That’s just how it is.
If someone gets in touch and hears nothing, they’ll probably move on.
Our system helps you respond, follow up, and remember what was said.
Think of it like a tidy desk for your customer chats. You’ll always know who needs a reply, and when.
Why A CRM even matters for small businesses
Running everything from memory only works until it doesn’t.
You don’t need big dashboards or long reports. You just need to know who got in touch, what they wanted, and what the next step is.
That’s what we give you. It’s not magic. It’s just a better way of keeping track.
Data On The Move
You’re out and about. Jobs, calls, family stuff. You don’t want to be tied to a desk.
That’s why we built a version that works on your phone. Leads, notes, bookings—it’s all there when you need it.
So even if you’re grabbing lunch or sorting something at home, you can still check in. Nothing gets lost.
Simple, useful, and designed to fit around real life.
Ready to Outgrow Your Competition for Good?
The choice isn’t between an old website and a smart one.
The choice is between being forgotten and being first.
💬 What People Are Saying About Our Amazing Service
“We had quotes for over £2,000 and nearly gave up. The Smarter Website Company got us online in a week — it looks great, works on mobile, and we didn’t need to remortgage the house.”
Angharad Evans, kinesiologist, Cardiff
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Our Story
We are passionate web artisans, committed to creating visually stunning and functional websites that captivate audiences and elevate businesses to new heights.